Privacy policy

TSE The Surf Experience is a surf camp that provides private customers with surf holidays in a camp and operates with tse.surf. The Services include but are not limited to surf lessons, surf guiding, yoga, SUP tours, climbing and other activities.

In this policy, we use the term “Personal Data” both for the personal data as it is defined in the European legislation and for Personally Identifiable Information (PII). We only collect Personal Data required to:

• fulfil the contract with our customers

• comply with applicable laws and regulations

• protect our rights

Personal Data we Collect

Access to the TSE website is basically free. Registration is generally not required.

Personal data are collected as far as they are necessary for one of the purposes described above. This is the case, for example, if you want to request information or submit a booking.

Individual information:
Users may provide Personal Data such as an email address, a name, or similar in order to send a contact request or to book with us.

User data:
Users of our Services may give us Personal Data related to them or belonging to them to one of our Services. In this case, we act as a Data Controller in relation to this Personal Data and process it solely for the purpose of providing the Service to the user.

Billing:
For paying customers, our payment service providers may collect and store billing addresses and credit card information on our behalf. TSE The Surf Experience does not collect any credit card information itself – this process is fully outsourced.

Browser data:
We may collect standard website visitor information supplied by your browser (e.g. operating system, browser type, IP address, language settings).

Other usage statistics:
We may collect statistics about how users interact with the website in order to maintain and improve our services. This data does not include personal user data.

How We Use the Collected Personal Data

TSE The Surf Experience uses collected information to provide and improve the Service. Personal Data is not sold to third parties.

Information used for analytics is anonymized and aggregated.

Cookies

Our website uses cookies (small text files stored on your device). They:

• do not harm your computer

• do not contain viruses

• are often session-based and deleted after your visit

You can control cookie usage through your browser settings.

By using our website, you consent to cookies used by third-party services such as:

• Google Analytics

• Facebook

• YouTube

You can disable cookies in your browser at any time.

Legal

Limitation of liability for internal content

We aim to keep content accurate and up to date, but cannot guarantee completeness or correctness.

As service providers, we are responsible for our own content under general laws, but not obliged to monitor external information.

Limitation of liability for external links

We are not responsible for the content of external websites. Responsibility lies with the respective provider.

Copyright

All content on this website is subject to copyright laws. Any use beyond legal limits requires written permission.

Your Choices

You may refuse to provide Personal Data, but this may limit your ability to use certain services.

You have the right to request access to the Personal Data we hold about you. Identity verification may be required.

You can request deletion of your data by contacting:
contact@thesurfexperience.eu

Privacy Policy Updates

This Privacy Policy may be updated from time to time. The latest version is always available on the website. Updates may also be communicated via email or newsletter.

Contact

If you have questions regarding this Privacy Policy, please contact:
contact@thesurfexperience.eu